Frequently Asked Questions
Everything you need to know about shopping with Zapply UK.
What are your delivery options within the UK?
We offer Standard Shipping (3-5 business days) for £3.99 and Express Next-Day Delivery for £5.99. Orders over £50 qualify for free standard shipping.
How do I return an item?
You can return any unworn items with original tags within 30 days of delivery. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your sizes true to UK standards?
Yes, all our garments follow standard UK sizing. You can find specific measurements for every item in the 'Size Guide' link on the product page.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Clearpay.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking link to follow your parcel's journey.
Are your clothing materials sustainably sourced?
Zapply UK is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, as noted in the product descriptions.